Privacy Policy

InteliCall AI (“we,” “our,” or “us”) provides AI review management (InteliReviews), AI voice agents (InteliCall Agents), and AI reservation handling (Reserva) for restaurants. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use intelicall.ai and our products (together, the “Service”).

• Account and business details — name, email address, restaurant or company name, locations, and credentials you provide when you contact us, join a pilot, or create an account.
• Review data — reviews and ratings from connected platforms such as Google and Yelp, and the responses drafted or sent through the Service.
• Call and reservation data — for voice and reservation products: caller phone numbers, call audio and transcripts, and reservation details (name, party size, date and time).
• Voice input on this website — if you choose to talk to the Sarah AI guide, your voice is processed by our voice provider to generate a reply.
• Billing information — handled by our payment processor; we do not store full card numbers.
• Usage and device data — pages viewed, approximate location derived from IP address, browser and device type, and error logs.

• To provide, operate, and secure the Service.
• To draft review responses, answer calls, and book reservations on your behalf.
• To respond to your questions and send service-related messages.
• To improve reliability and product quality.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

We do not sell your personal information.

We share information with vendors that help us run the Service, only as needed for them to do so. Categories include hosting and infrastructure, AI model and voice providers, telephony and messaging, email delivery, payments, bot protection, and analytics.

Restaurants using our voice products are responsible for providing any call-recording notices and obtaining any consents required in their jurisdiction. Callers who do not want to speak with an AI agent can ask to be transferred to staff where the restaurant has enabled that option.

We keep information for as long as your account is active or as needed to provide the Service, and afterward for a limited period to meet legal, accounting, and dispute resolution needs. You can ask us to delete your data at any time.

We use encryption in transit, access controls, and other reasonable safeguards to protect information. No system is perfectly secure; if you believe your account has been compromised, contact us right away.

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To make a request, use the contact form on our Contact section and mention that it is a privacy request.

The Service is intended for businesses and is not directed to children under 13.

We may update this policy from time to time. The “Last updated” date above shows when it was last revised.